Privacy Policy
Effective Date: May 15, 2025
At CoolWeather.in, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, under the Information Technology Act, 2000 of India.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, email, phone number, and other contact details.
- Payment Information: Billing address and transaction details (note: we do not store credit/debit card information).
- Service Details: Information related to appliance repair services, including service history and preferences.
- Technical Data: IP address, browser type, device information, and usage data through cookies and similar technologies.
Purpose of Collection
We collect your information to:
- Provide and manage our services and products.
- Process transactions and send related information.
- Communicate with you about your orders, services, and promotional offers.
- Improve our website, services, and customer experience.
- Comply with legal obligations and enforce our terms.
Information Sharing
We do not sell or rent your personal information. We may share your information with:
- Service Providers: Third-party vendors assisting in payment processing, delivery, and customer support.
- Legal Authorities: When required by law or to protect our rights and safety.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure server facilities.
Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.
Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Withdraw consent for data processing.
- Object to the processing of your data for direct marketing purposes.
To exercise these rights, please contact us at the details provided below.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
