Terms and conditions
Effective Date: May 15, 2025
Welcome to CoolWeather.in. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
Definitions
- “Company” / “We” / “Us” / “Our”: Refers to CoolWeather.in, the provider of appliance repair services and spare parts.
- “User” / “You” / “Your”: Refers to any individual or entity accessing or using our website or services.
- “Services”: Includes appliance repair, maintenance, and the sale of spare parts offered by CoolWeather.in.
Eligibility
By using our website, you represent that you are at least 18 years old and capable of entering into a legally binding agreement under applicable laws.
Services Offered
- Appliance Repair: We provide repair services for air conditioners, refrigerators, washing machines, and other home appliances within Delhi and the National Capital Region (NCR).
- Spare Parts Sales: We sell genuine spare parts for various appliances.
Booking and Payment
- Service Booking: Appointments can be scheduled through our website or by contacting our customer service.
- Payment: Payments for services and products can be made online via credit/debit cards, net banking, UPI, or in cash upon service completion.
Pricing and Taxes
All prices listed on our website are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice.
Cancellations and Refunds
- Service Cancellation: You may cancel a scheduled service by notifying us at least 24 hours in advance.
- Refunds: Refunds for canceled services or returned products will be processed in accordance with our Returns & Refunds Policy.
Warranty
- Services: We offer a 90-day warranty on repair services, covering the parts replaced and the workmanship.
- Products: Spare parts sold come with a manufacturer’s warranty, details of which are provided at the time of purchase.
User Responsibilities
- Accurate Information: You agree to provide accurate and complete information when booking services or purchasing products.
- Compliance: You agree to comply with all applicable laws and regulations while using our services.
Limitation of Liability
CoolWeather.in shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with our services or products.
Intellectual Property
All content on CoolWeather.in, including text, graphics, logos, and images, is the property of CoolWeather.in and protected by applicable intellectual property laws.
Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Delhi, India.
Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services constitutes acceptance of the revised terms.